Boston, MA

Massachusetts General Hospital is seeking a dynamic, versatile, skilled and experienced international leader. Reporting to the Vice President for International and Specialized Services, the Senior Administrative Director of International Services is responsible for strategic planning, program design and operations, internal and external stakeholder relationship development/maintenance, performance tracking, financial oversight, and multi-lingual/multi-cultural team development/integration for the international patient services service line for Mass General and Mass Eye and Ear, working in collaboration with system-wide Destination Services colleagues. The incumbent works closely with clinical and administrative leadership at Mass General, Mass Eye and Ear, and across the Mass General Brigham system.

Qualifications

Master's Degree plus ten years + experience in healthcare operations management, with a strong preference for international experience. Proven success in healthcare operations systems improvement, managing diverse clinical and non-clinical teams, international business, program development. Business modeling and financial acumen. Excellent diplomacy and negotiating skills, working across private and public sector entities. Proven success in establishing credibility and building trust with key stakeholders, including physicians and administrative leaders internal and external to the organization. Significant professional experience and healthcare collaboration successes either domestically or internationally.

• Outstanding oral and written communication
• Financial acumen
• Strong analytical skills
• Champion and role model for diversity, equity, and inclusion
• Technical savvy
• Highest level of judgment
• Negotiation skills
• Ability to lead and achieve success in a highly matrixed, complex environment
• Understanding of global political environment, interest and experience in international relations preferred
• Professional-level fluency in at least one language other than English strongly preferred

Applicant Instruction:

To be considered for this positon, please submit a cover letter sharing your reason for applying for this role, in addition to submiting your resume.

EEO Statement

Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.