Program Manager - Emergency Management & Employee Safety

Northern Light Mercy Hospital

Department: Employee Safety & Loss Prevention

Position is located: Mercy Fore River

Work Type: Full Time

Hours: 40

Work Schedule: 7:30 AM to 4:00 PM

Summary:

The Emergency Management & Employee Safety Program Manager manages risks and coordinates risk reduction activities in the physical environment with regards to emergency preparedness and employee safety. Oversees all NL Mercy safety programs and emergency management operations in order to maintain a safe environment for patients, visitors, and personnel. Prepares & helps manage budgets, oversees quality, provides educational opportunities, develops policies and procedures for Employee Safety and Emergency Preparedness programs. Works closely with the NLH Center for Emergency Management and System Safety Initiatives.

Responsibilities:

Actively participate and represent NL Mercy EM and Safety management at appropriate meetings, task forces

and project teams, (to include but not limited to: Environment of Care, Workplace Safety,

Leadership, Safe Patient Handling, Emergency Management, Ongoing Patient Readiness and departmental)

meetings as assigned, reporting out on trends, opportunities, as noted, with recommendations for

improvement

Manage NL Mercy EM program in coordination NLH Center for Emergency Management and

Mercy departmental leadership to include development, scheduling and evaluating twice yearly

emergency drills

Serves as Occupational Health Specialist

Function as EOC EM Plan Manager, including development of yearly Hazard Vulnerability Analysis (HVA)

Manage NL Mercy Respiratory Protection Program to include PAPR and other Respiratory PPE inspections and

maintenance, coordinating repairs if needed.

Partner with Clinical Education and report out on any updates regarding PPE, training

opportunities, trending, employee injuries relating to patient handling and sharps.

Conduct Fire and Life Safety tours at off campus locations, provide report to manager with

recommendations and follow-up.

Conduct EOC tours, provide report to department manager with recommendations

Review all Safe Patient Handling injuries from RL, create report to include length of hire, department,

position, body part injured, summary of injury, patient weight, OSHA recordables, lost time and restricted

duty days.

Attend NLH Facilities Leadership Council meeting and report out as necessary.

Review all OR, Recovery Room, Central Sterile and Endoscopy injuries, create report to include length of

hire, department, position, body part injured, summary of injury, OSHA recordables, lost time and

restricted duty days.

Compile data for all employee RL's involving exposures (Including COVID), sharps, chemical and blood

splashes, sharps, inhalation by department, OSHA recordables, lost time and restricted duty days.

Update trending portion of report.

Compile data for the Environment of Care Function Team from multiple data bases, present OSHA

and DART information for KPI and PI report out.

Compiling data from multiple data bases, create Safety Sam report for the EOC Function Team,

OR Safety Meeting, email to NL Mercy Managers, and post to Hub.

Gather data and prepare presentation for employee injuries, including data of hire, department,

injury incurred, OSHA recordables with lost time and/or restricted duty.

Regularly review all employee, safety, and patient fall RL's that came in overnight. Follow-up as needed.

Conduct accident investigation, provide recommendations, create report, f/up with manager if overdue and

deploy ongoing monitoring.

ILSM walk-throughs at EMMC related to impacts to sprinkler, fire detection, and employee egress

Attend various construction/renovation meetings

Attend NL Mercy Case Management meeting to review all past and present employee injuries, review

length of employee restrict and/or lost time, PT and medical review, along with work restrictions

Conduct trainings of Lock-out/tag-out, Code Red, Fire Drills and other safety programs as necessary

Risk and other assessments

Develops & recommend new emergency preparedness and safety policies to meet new regulatory

requirements or changes in the environment

Manage and support the AOC (administrator on call) program, to include on-boarding new administrators

and policies and procedures associated with the AOC

Provides resources for interpretation / clarification of safety standards and regulations

Develops & recommend new emergency preparedness and safety policies to meet new regulatory

requirements or changes in the environment

Insures the hospital is following state and federal regulations

Measures and evaluates effectiveness of all major components of the environment of care,

using established goals, with an emphasis toward Emergency Management, meeting the CMS and

Joint Commission requirements.

Organize hospital disaster critiques for the identification of areas for improvement.

Maintains disaster equipment and supplies inventory as issued by FEMA and the MOs

Participates in community, county & statewide disaster planning and drills.

Attends county and state emergency preparedness meetings

Other duties as assigned.

Competencies and skills:

Essential:

• 5+ years of relative work experience required.

• Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.

• Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.

• Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit.

• Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.

• Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully.

• Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.

• Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Education equivalent experience:

Essential:

• Associates degree, bachelors degree preferred. Education relating to healthcare emergency management and safety or a minimum of 10 years related experience and/or training or equivalent combination of education and experience. Must be NIMS Certified or able to obtain this Certification within 1 year of employment start.

Working conditions:

Essential:

• Lifting, moving and loading 30 to 50 pounds.