Part-time Registered Sales Assistant

A successful Financial Advisor in Horsham, PA is seeking a qualified professional to join her team in the important role of part-time registered Sales Assistant (21 - 24 hours per week).

This position requires excellent customer service and problem-solving skills which helps the candidate to confidently provide information to the advisor and clients in a reliable, efficient and professional manner.

Candidate must be extremely organized, detail-oriented and a self-starter.

Responsibilities:

• Responsible for client contact which includes communication by phone, email and text
• Assist clients with service needs, including general account questions, account changes, loans and withdrawals
• Schedule and confirm client appointments by email, phone and text
• Monitor incoming and outgoing mail
• Prepare and submit client paperwork and financial transactions
• Document client interactions via CRM
• Responsible for executing marketing tasks through Broadridge, including monthly newsletters and greeting cards
• Prepare and process paperwork for new business; includes paperwork for mutual funds, annuities and life insurance products
• Respond to and correct paperwork not in good order
• Submit correspondence and sales material to compliance for review
• Ensure that Required Minimum Distributions are taken
• Inform financial advisor of client issues of significant concern
• Stay apprised on industry and company rules and regulations
• Attend branch operations meetings and sales assistant conferences
• Other projects and tasks as assigned

Skills Required:

• Ability to develop strong client relationships
• Excellent oral and written communication skills
• Ability to work independently
• Problem solver and critical thinker
• Ability to anticipate client and advisor needs
• Capable of working under deadlines
• Ability to do research to answer questions

Software Used:

Albridge, Broadridge, Investment and Insurance company websites, MS Outlook, Excel, and Word, eMoney Financial Planning software

Knowledge/Experience:

• Industry experience and Series 6 or 7 and Series 63 registrations required
• At least 2 years of previous experience in sales support
• Investment/brokerage operations experience
• Customer service experience
• Thorough knowledge of mutual funds and retirement plans
• Experience with eMoney Financial Planning Software highly desired